FAQ'S
What is Oribe?
Chances are if you've step foot inside a prestige hair salon, you've seen Oribe stocked on its shelves... They're innovative and each finishing product makes the hair look different. All of the products also have an amazing fragrance. They're a high-quality brand.
What is Pureology?
Pureology has created the best professional products for colour-treated hair. Pureology created customised, high performance formulas while caring for our planet and animals with beauty and integrity in mind.
What is Lady V Silk?
Lady V Silk products are made from pure 100% mulberry silk. Give your hair the royal treatment of feeling luxurious.
Do we stock 100% Vegan products?
Yes we do. Pureology is 100% vegan and sulfate free.
Best products for oily hair?
Oribe Serene Scalp exfoliating scrub, shampoo & conditioner is the perfect routine for oily hair. Pair this regime with a Lady V Silk turban to stop the over production of oily roots and instead distribute oil evenly.
Needing hydration but prone to oily hair?
We recommend Pureology Hydrate Sheer shampoo & conditioner.
How do I maintain the tone of my hair at home?
We recommend Pureology Best Blonde shampoo & conditioner. Also include Pureology strength cure leave in treatment for maximum colour protection.
Should I use heat protection on my hair?
YES! Did you know most of our damage comes from heat styling? We recommend using Oribe Balm D'Or Heat Styling Shield as it is 100% heat protection.
How can I treat my dry & damaged hair?
Add in our highest selling Pureology superfood treatment to your hair care regime. It works as a moisturising hair mask for dry, colour treated hair that moisturises and softens. The superfood recipe works to create a smooth, shiny and frizz-free look and feel.
If you after an intense treatment, we recommend getting the Oribe Moisture & Control Deep Treatment Masque. Packed with natural oils and butters, this highly conditioning mask will leave hair silky, hydrated and healthy.
Do we offer refunds on hair care products?
Salon Gabrielle will not exchange or refund goods unless they were damaged or faulty when purchased. To be eligible for a full refund please contact Salon Gabrielle within 7 days of receiving the product. Goods must be unopened, undamaged and unused including packaging. We are unable to take responsibility of freight charges on delivery and return of goods.
SHIPPING
Where are the products shipped from?
Melbourne, Victoria, Australia.
What is the cut off for express post?
1pm Australian Eastern Standard time.
Do we offer over the phone consultations to advise on the best suitable hair care regime?
Yes you can call us between 9am-5pm Monday - Friday on 9133 9127.
Need to get in contact with customer care?
Email- info@salongabrielle.com.au
Phone- 9133 9127